Chancellor, who was previously CEO of tech company Humu and who has also worked at Amazon Web Services. succeeds Olivier Pailhes, who co-founded Aircall. Pailhes will remain on the Aircall board of directors.
Aircall is among a cluster of tech companies, most notably Zoom, whose fortunes surged during the 2020 COVID pandemic, as many companies around the world resorted to working-from-home and hosting meetings and calls online.
Aircall, launched in Paris in 2014, is viewed as a success story from France's technology sector, although the company is now headquartered in New York.